Privacy Policy

 
thevapevilla.com is a one stop solution provider for all you vaping needs. Vapers are normally required to provide us with some information in order to help us to improve your shopping experience and comply with your shopping orders


thevapevilla.com takes all the necessary endeavor to prevent the misuse of any information. The Vape Villa.com understands the importance of privacy and therefore protecting our customer’s privacy is our top priority.


For the purpose of this privacy policy, the terms “we”, “our”, “us” “The Vape Villa ” refers to the owner of The Vape Villa.com and the terms “you”, “your”, “customer” refers to the user or viewer of the website.


Collection and use of information
While registering or ordering from thevapevilla.com, you will be required to furnish some information like name, address, postal code, gender, e-mail address, contact number, payment details, payment card details, etc. We may also gather information about, your access to our website, no of times you have visited our website and the services accessed by you at our website. These information are used by us to personalise your shopping experience, to process your transactions, deliver your orders, process payment and to make communication regarding your order. The contact number and e-mail address are used by us for contacting you for the fulfillment of your order, sending you information and promotional codes and notifying you about any offer, updates or new service. These information are also used by thevapevilla.com staff and members, who are involved in the completion of your transaction. Apart from personal information, we may also collect browsing data of the user like the IP address, the operating system, type of browser, duration of accessing the website, date and time when the website has been accessed. These information are used by us for diagnostics purpose which will help us to identify fraudulent use and also help us to prevent your device from fraud.
Securing the information
A variety of security measures are administered by thevapevilla.com to ensure that the user’s information are protected and are not misused with or exposed to the third party. The Vape Villa do not engage in selling, renting, transferring or trading of personal information to third parties. The personal details collected by us are secured through a secure server and the payment card details are collected by using encryption technology which prevents the hackers from decrypting the details.
Disclosure of personal information to others/exceptional disclosure
We also collect your data to determine your preferences and choices regarding the products and services of third party. We disclose your personal information to such third party if you have consented to it (indicated that you are willing to receive information about the product of third party). We also disclose your information to other companies who provide services on our behalf like the web servers, customer care, and payment processing and marketing services and these companies would not disclose your information to any third party. If a third party acquires all or any part of our business, whether by way of merger or acquisition or any other means, then the user information would be disclosed to such third party. Apart from this, we may disclose the information if we believe in good faith that such disclosure is necessary for protecting our rights, protecting the security and integrity of the nation, protecting our user interest or right or for complying with the legal process.
Third party links
The Vape Villa.com may contain links to third-party websites (websites controlled by companies other than thevapevilla.com). The third-party websites are regulated by their respective privacy policy and are not under the control of thevapevilla.com Customer willing to access the third party website shall do it at their own discretion and are requested to go through their respective privacy policy. thevapevilla.com shall not be held responsible for any contents or default arising out of the linked website.
Accessing, correcting and deleting information
The Vape Villa.com provides the customer with the option of accessing their personal information stored on the website. Customers may at any time access the information provided by them and update the information in case of inaccuracy. Customer shall also have the option of deleting the stored information, in case they feel their information is not safe with the website.
Posting of information on public areas
The information posted by the users in the public areas such as chatbox, comment box, or in the online forums of The Vape Villa.com are free to the access of other person and The Vape Villa has no control over it. The Vape Villa.com shall not be held responsible for the use of such information by any third party.
Cookies
thevapevilla.com use cookies for improving and customizing customer shopping experience. Cookies are a piece of a data which is sent by the website and stored in the user web browser. It helps the website to load user’s previous activity anytime when the website is reloaded. The Vape Villa.com use cookies to keep a track on user’s activity so that it can recall your given information and preferences, every time when you load the website thereby making your use of the website faster and convenient. Use of cookies may also store your password for accessing the website so that you can automatically be directed your account to the website. Cookies do not carry viruses or install malware on the host computer. However, the use of cookies is optional and it is upon the discretion of the user to accept or decline cookies. The user may also change their browser setting to decline all or any of the cookie. Accepting the cookie is not essential for accessing The Vape Villa, but declining cookie may prevent you from accessing some features of the website thereby restricting your use of the site.
Web beacon
The web beacon, also known as the pixel tag or web bug is a transparent graphic image used in combination with cookies to observe the behavior of the user of the website. The web page contains a web beacon which would enable us to count the users visiting the page in order to deliver co-branded services. These web beacons collect a limited information like the page on which it resides, cookie number, time and date of page view and do not collect any personal information. Web beacons would be declined automatically by declining the use of cookies. The web beacon on thevapevilla.com is not permitted for the use by the third party.
User Consent
By continuing to use The Vape Villa and providing us with your information, you consent to our privacy policy and permit us to use your information in the manner set in The Vape Villa privacy policy.
Changes to privacy policy
The Vape Villa.com reserves all the right to make changes in the privacy policy without prior notice to the user. Such changes will be posted on this page and will come to effect on the date of posting of such changes in the privacy policy page. The Vape Villa.com assures that such changes would not lessen the protection promised to the users for securing their privacy.